Ronco ST3001WHGEN Showtime Compact Rotisserie and Barbeque Oven, White Review

I purchased this for my dad and after a few uses, the paint on the gear wheels began to flake off onto the food.He called Ronco and they claimed they did not receive his warranty information that he had mailed 3 weeks earlier, and therefore could not help him.I called Customer Service myself and was told the same thing - no warranty information so no help.I was told to call their Corporate Office which I did.The line was busy for days.I emailed Ronco and received an automatic reply that saidI would be contacted regarding my email in 24 to 48 hours.I received a reply email ONE MONTH LATER!The problem is still not resolved....

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Product Description:
"Set it and forget it!" The Ronco ST3001WHGEN Compact Showtime Rotisserie & BBQ helps you cut the fat and carbs naturally - and make your favorite foods taste better than ever!Cooks up to a 10 lb turkey, two 3 lb chickens, four 1/2 lb hamburgers, four large fish fillets or steaks, three Cornish game hens and much, much more.Easy clean-up, too! What's more, the horizontal rotisserie unit is countertop sizejust 14" wide at the base. (12.5" x 14" x 11") The Ronco ST3001WHGEN Compact Showtime Rotisserie & BBQ includes: Compact size Ronco rotisserie with a white exterior color and 2-hour dial timer, compact size non-stick rotisserie basket, rotisserie spit rods, rotisserie food ties, washable rubber BBQ gloves, loading/carving base, drip tray, rotisserie weight loss program and instructional booklet/recipes and rotisserie & BBQ video Additional accessories available in the optional Ronco ST305000GEN accessory package

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